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Installation Help

For demo and regular installation, please refer to supplied read.me files These guides will help you with your 7 Stars installation and configuration.
 

7 Stars User Manual

Please refer to the 7 Stars User Manual for detailed operation of 7 Stars products. Each installation provides the latest 7 Stars documentation.

7 Stars Help

To help answer your questions that may arise about operating 7 Stars, first consult 7 Stars's built-in help system.

On-line Support Resources

Before contacting our Technical Support department, please check our Internet resources that 7 Stars offers.
 

7 STAR Technical Support

To contact 7 Stars Support Engineers:

  • Phone: (913) 381-2622 (8:00 a.m. to 5:00 p.m. Monday through Friday, CST)
  • Internet: support@7starsinc.com

Support is limited to installation assistance and answers to general 7 STAR usage questions. Questions relating to operating systems, networking or various other windows technologies are not included.

When contacting technical support, our Support Engineers will require the following information to help resolve your issue or questions:

  • Your name and phone number.
  • The name that the product was registered under.
  • Your 7 Stars serial number.
  • Your address and email address.
  • Version number of your 7 Stars product.
  • A detailed description of the problem you are experiencing. Please record any relevant error messages as they appear. Provide a detailed list of all the steps that led up to the problem.
  • Additional information concerning the computer on which the problem occurred, make, model, video, operating system, available memory and other relevant system information.

 

Send mail to sales@7starsinc.com with questions or comments about this web site.
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